Reference

Terms and Conditions That Govern Your Account

These Terms and Conditions form the binding agreement between you and sattacity when you open an account and access our lobby, including all games, wallet transactions and support…

Account EligibilityWallet & Transactions via UPI, Paytm, PhonePeGame Rules & Fair PlayAccount Suspension RightsGoverning Jurisdiction

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What These Terms Cover on sattacity

sattacity Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms apply to every action you take on sattacity — from the moment you create your account through every deposit you make via UPI, Paytm or PhonePe, every wager placed in our lobby, and every withdrawal you request. We update these Terms when our services

1
or legal obligations change, and the version displayed on this page is always the current one. Continued use of your account after an update means you accept the revised Terms. If you disagree with any clause, you should close your account and stop using our platform.
2
Our Terms do not override the applicable laws of your jurisdiction.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Email Support

Send your Terms and Conditions questions to our support team by email. We aim to respond within 24 hours and will reference the exact clause your query relates to for clarity.

Live Chat

Open the live chat window inside your account dashboard to speak with an agent directly about any clause, account restriction or transaction condition you need clarified right away.

Help Centre

Our help centre contains plain-language explanations of every major clause in these Terms, organised by topic — account rules, wallet policy, game conduct and suspension procedures.

HOW WE HANDLE POLICY

Account Security, Data and Your Rights

We handle your data and account settings with documented controls so you always know where you stand.

Data Retention

We retain your account data for as long as your account is active and for a period required by applicable law thereafter. You may request a summary of stored data by contacting support directly through the chat or email channel.

Cookie Policy

Our platform uses cookies to maintain your session, remember your lobby preferences and monitor platform performance. You can adjust cookie preferences in your browser settings at any time without losing your account access.

Account Security

Your account is protected by a password you set and, where available, a second verification step. Never share your credentials with anyone; sattacity agents will never ask for your full password through any channel.

Transaction Records

Every deposit via UPI, Paytm or PhonePe and every withdrawal is recorded and visible inside your account history. If a transaction is missing or incorrect, raise it with our support team and we will investigate within 48 hours.

Requesting Changes

To request a correction to your personal data held on file, email us with your account ID and the specific change required. We will confirm receipt and complete verified corrections within five working days.

Jurisdiction-Dependent Access

Access to our lobby and all features within it depends on whether local law in your region permits it. We do not extend services to regions where access is restricted by applicable legislation.

Common Questions About Our Terms and Conditions

We have pulled together the questions we receive most often about our Terms and Conditions, covering account rights, transaction rules, data handling and how to contact us when you need a clause explained.

These Terms take effect the moment you complete account registration and confirm acceptance. Any subsequent update takes effect when posted to this page, and continued use of your account constitutes acceptance of the revised version.

We aim to notify you of material changes through an in-account message or email before the change takes effect. Minor corrections or clarifications may be posted without advance notice, so we recommend checking this page periodically.

If our systems detect that access is being made from a jurisdiction where local law does not permit it, your account may be suspended pending review. Funds held in your wallet at that time will be subject to our standard verification process.

Email our support team with your account ID and a request for a data summary. We will verify your identity and send the requested information within the period required under applicable data protection rules in your jurisdiction.

Yes. All wallet activity — including deposits via UPI, Paytm and PhonePe and all withdrawal requests — is governed by these Terms and Conditions alongside the specific transaction policies displayed at checkout in your account wallet.

You agree not to use automated tools, collude with others, exploit software errors or engage in fraudulent activity while accessing any game or table. Violations may result in round cancellation, account suspension or permanent closure at our discretion.

Contact us via live chat or email to initiate account closure. We will process any pending withdrawal of cleared funds before closing the account, subject to identity verification and the fraud-check period stated in our wallet policy.

Terms and Conditions That Govern Your Account

Reach Us About These Terms

Email Support

Live Chat

Help Centre

Account Security, Data and Your Rights

Data Retention

Cookie Policy

Account Security

Transaction Records

Requesting Changes

Jurisdiction-Dependent Access

Common Questions About Our Terms and Conditions

01 When do these Terms and Conditions take effect for my account?

02 Can sattacity change the Terms and Conditions without notice?

03 What happens to my account if I am found in a restricted region?

04 How do I request a copy of my personal data held by sattacity?

05 Are transactions via UPI, Paytm or PhonePe covered under these Terms?

06 What conduct rules apply when I am playing in the lobby?

07 How do I close my account if I no longer agree with these Terms?

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